Thursday, October 15, 2009

Making Restaurant Reservations


My dream as a chef was to open up my own Italian restaurant. After many years of working under some of the top Italian chefs in the country, I was finally able to open up me own little piece of Italy in a busy downtown location. I could have not asked for a better location and an even better price on the building that was purchased.

After many months of renovations to the building and hiring a great staff, my Italian restaurant was ready for opening night. The first night we were open was extremely busy and we were surprised at the turnout. Everyone loved the food that we were serving and our staff was elated on the many wonderful compliments about the cuisine.

Since being open for the past three months, it seems that the newness of the restaurant has wore off and the struggling economy was having a negative effect on the business of my restaurant. We went from being booked for weeks in advanced and then business seemed to slow down a bit. My wife suggested that we look into subscribing to some small business tools to get the momentum back in our business.

We both did our research on the Internet and came across an interesting website. My wife found the website Pelican Txt.com. This amazing service provides text messaging to many of our regular customers and we can even send scheduled text messages to our talented staff.

My wife explained to me that this text messaging service provides our customers with the opportunity to receive up to date food promotions via cell phone or computer for our Italian restaurant. I even learned that the text messaging service would allow customers to make reservation at the touch of a button instead of waiting on the phone. This made perfect sense to use this service as a convenience to our loyal customers and to help promote our restaurant.

Since we have been using the scheduled text messages for our staff and customers, it has made our Italian restaurant one of the busiest eateries in the downtown area again. My staff is now constantly up to date on meetings and restaurant reservations. The service has saved my talented employees time on how many people to expect for dinner service every night. This has also helped me in knowing how much food to order from my distributors and helps keep our food cost down, and the savings are passed on to the customers.

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